In late 2022, the MITRE Engenuity foundation revealed the findings from its first-ever ATT&CK Evaluations for managed security service providers. The report measured various MSSPs' ability to recognize, analyze and report the TTPs of the OilRig Advanced Persistent Threat group. This session will dig into the findings to help MSSPs better understand...
Once upon a time, organizations that relied on Macs or Linux machines could rest easy knowing that they were too few in number for cybercriminals to bother targeting them. This is no longer the case. As adoption of non-Windows operating systems has increased, so has the number of incidents victimizing devices running on these OSes. In this segment,...
For managed services providers looking to build their market strategy around XDR and MDR -- or a hybrid of the two solutions -- it's important to understand how this approach will shape future priorities for their tech stacks and toolsets, their clients and their vendor partners. What kinds of next-generation services can they build from an XDR/MDR...
The MSP space has undergone a lot of changes in the past few decades, with the emphasis on security increasing dramatically in the last 5-10 years. We discuss how ConnectWise, which builds and sells solutions to MSPs, has tackled this challenge. We'll be asking questions both from Raffael's point-of-view, selling to MSPs, but also from the customer...
Network difficulties can crop up at any time, as can possible attacks. And companies like having the reassurance that at a moment's notice they can reach out to their MSSP for help. This segment will look at how managed security services providers can operate a top-notch, responsive support desk that meets or exceeds their clients' needs through be...
In late January, CISA, the NSA and the MS-ISAC released an advisory warning about the malicious the use of legitimate remote monitoring and management software, after uncovering illegal hacking activity on two federal civilian executive branch networks. Whether compromised via social engineering or through exploits, RMM tools can grant unauthorized...
