Government Regulations, Privacy

Intensified robocall clampdown mulled by FCC

Website homepage of the Federal Communications Commission

The Federal Communications Commission has unveiled a proposed rule pushing for more stringent anti-robocall measures on top of already available know your customer rules, according to The Record, a news site by cybersecurity firm Recorded Future.

Traditional voice service, commercial mobile radio service, and interconnected Voice over Internet protocol service providers would be mandated to obtain new and renewing customers' names, physical addresses, alternative phone numbers, and government-issued ID numbers prior to service use under the rule, which has been opened for public comment. Organizations found to have insufficiently verified their customers would be subjected to a penalty system that assesses KYC violations on a per-call basis. Public feedback has also been sought by the FCC on proposed rules that would require relevant record storage for at least four years after the end of a client relationship, as well as KYC data reverification in the event of atypical activity.

Such a development comes after leading U.S. voice service provider Voxbeam Telecommunications was ordered to pay a $4.5 million fine after purportedly accepting call traffic from an unauthorized foreign provider.

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