How Managed Services Providers Can Exceed Evolving SecOps Expectations – Christopher Fielder – CFH #30

The days of an MSSP or MSP being a security device babysitter are over. Clients expect more from your SOC, SIEM and SecOps offerings, and evolving attacks will demand more of you. It's time to level up -- but how does one upgrade from basic to top-tier services? According to our featured speaker, there are several key steps: more comprehensive, cross-industry threat data collection; more refined, contextual and meaningful analysis of threat telemetry data; and ample use of threat intelligence, data science and security research. This interview will examine the key challenges and opportunities associated with these critical objectives.

Endpoints are everywhere and come in many forms, and especially in today’s BYOD environment, it’s becoming increasingly difficult to maintain visibility and control over all of them. Unfortunately, rouge endpoints represent an enticing attack vendor for adversaries who are always looking for a way inside your network. But according to an August 2023 Cybersecurity Buyer Intelligence survey of 200 security and IT leaders and executives, security professionals are hopeful that newer, more advanced tools such as AI and XDR could help minimize endpoint compromises going forward. This session will analyze this and other key findings from CRA’s Endpoint Security research, and what the results mean from a managed services provider perspective.