We found this product to be very simple to use. Installation took just seconds and enrollment was a breeze. The installation is guided by an easy-to-follow wizard, which did all the necessary modifications to the Active Directory schema and installed the server software. The client side is simple, too. The wizard installed the software, reader drivers and the reader itself in one quick and easy step. From there, enrollment takes place and is guided by another wizard when an unenrolled user logs on for the first time.
We found this product to be a powerful performer. It integrates directly into Active Directory easily so there is no need for extra servers running other databases. The installation for the clients is in the form of MSI files, so it can also be deployed via Group Policy, which makes deployment simple and non-intrusive.
Documentation is in the form of a PDF administrator guide and a simple quick start guide for client installation. We found all documentation to be easy to read and well organized. It also included many charts and diagrams.
Two-tiered maintenance and support is available at 15 to 20 percent of the cost of the product. There is also a support area on the vendor website that includes downloads, a knowledge base, FAQs and reference materials.
Pricing starts at $99 for Pro Workstation Reader package and $1,499 for Pro Server. This product has typical prices with the server software just shy of $1,500 and client packages at $99 per station. Although it may seem costly for larger deployments, this product provides a lot of flexibility and many ways of extending secure fingerprint-based authentication.