The company has cultivated a very engaged community that collaborates regularly on the platform. This customer-centric solution is heavily invested in creating innovative capabilities that provide risk context and prioritization through better visibility to help solve security risk management challenges.
BitSight is the only SRS provider with third-party validation to publicly disclosed breaches and has unmatched breadth. It has the greatest amount of proprietary data, partnering with leading data providers to gain insight into mobile applications, IoT, file sharing and other attack vectors not currently offered by its competitors.
Built to support any third-party risk management program, BitSight for Third Party Risk Management gives organizations the confidence to make strategic cyber risk management decisions with the resources they have. You can search any type of vulnerability and see which companies are affected, then generate a quick report based on your selection (exported to PDF, PNG, CSV and or Excel).
The solution comes with a free Customer Success Manager for 14 days, included in any TPRM subscription. After 14 days, organizations can continue using it on a case-by-case basis, if needed, which accelerates time-to-value with proactive engagement from onboarding to operationalizing and beyond. Guidance and advice are offered for developing strategic and tactical roadmaps by understanding long- and short-term needs. This is highly beneficial, and a huge differentiator, since the average time for properly onboarding an organization is 90 days. BitSight goes above and beyond, offering nearly project management levels of assistance, including a half-day, consultative third-party risk management workshop to assist less mature customers. An additional resource, BitSight Advisor, can be used onsite or remotely, acting on behalf of a team for large-scale and custom projects.
The entire layout of the platform is incredibly organized and thorough. This is a very comprehensive product with a lot of moving parts and customizations, but ample support is offered for anyone that needs assistance. Note, however, it does not map to GDPR.
Tested by Matthew Hreben