This episode was about agentic IAM—what it is and the risks that come with letting non-human agents act for customers. We defined external IAM, then traced how the industry moved from basic login and MFA to consent, delegation, and now agent-to-agent interactions. Along the way we unpacked key risks for CISOs and practitioners to consider.
Segment Resources:
With a passion for business and creativity, Rakesh Soni has been instrumental in growing LoginRadius from a startup to a leading provider of Customer Identity and Access Management (CIAM) solutions that serves over one billion users.
Rakesh led the company’s effort to bring together world-class VC firms, including Microsoft’s M12, and raise $20 million in funding.
Apart from being a tech entrepreneur, Rakesh advises and invests in startups. He founded an angel group, ISM Angels, that invests $3 million per year in early-stage startups.
He is an avid reader and a writer. He regularly contributes to leading tech magazines like VentureBeat, Wired, Entrepreneur, InformationWeek, Forbes, Business.com, and more. More so, he loves to share book reviews with the world.
Rakesh has an engineering degree from the Indian Institute of Technology (IIT) and an MS from the University of Alberta.

