Customer privacy and trust go hand in hand. The more an organization protects the privacy of its customers, the more it will gain their trust, according to Valerie Lyons, chief operations officer at BH Consulting.In Episode 3 of the CISO Stories podcast, Todd Fitzgerald, vice president of cybersecurity strategy at the Cybersecurity Collaborative, interviews Lyons about customer privacy and its effect on trust. Lyons suggests that most organizations in regulated industries aim for compliance when it comes to privacy, but that isn’t enough: In many industries, compliance still enables organizations like Facebook to get close to — and even cross — the line by invading customer privacy in return for something. She argues that organizations should learn from Apple and improve customer trust by aiming higher and lobbying for stronger customer privacy regulations.Listen to episode 3 of CISO Stories, Doing Privacy Right vs. Doing Privacy Rights
The Cybersecurity Collaborative, in conjunction with Cybereason, is proud to present CISO Stories, a podcast series that each week takes a deep dive on security leadership with top security professionals from across the public and private sectors who share their insights and expertise with the community. Click here to access all available episodes of CISO Stories.
Marks & Spencer has become one of the first companies to sign up to the UK government's new Cyber Resilience Pledge, following a year where the retailer was a prominent victim of cyber incidents.
FEMA has clarified that state and local governments are prohibited from using federal cyber grant funds to pay for membership fees that bundle cybersecurity or technical services, as the agency cannot determine the reasonableness of these bundled costs.
Per Information Week, Texas A&M University System CIO Vince Kellen argues that organizations must balance robust security measures with user experience to prevent users from circumventing controls.
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