Companies believe keeping their customers' data private is critical to their brand image but many do not have the resources to manage increased privacy rules, according to a recent survey.
The survey, conducted by research firm the Ponemon Institute and data security supplier Vontu, polled 68 large companies with more than 1,000 employees from various industries.
Fifty-six percent of the respondents believe that safeguarding privacy is important to brand image, up from only 36 percent in a similar survey conducted two years ago.
But while 100 percent have a privacy policy for customer data, only 38 percent believe their resources are enough to manage regulatory or corporate privacy requirements.
Only 31 percent have a formal notification process in the event of a privacy breach, despite breach notification laws such as California's, which has been in effect for more than a year.