The Federal Trade Commission (FTC) is investigating LifeLock a second time for allegedly making false claims about its identity protection services and failing to implement the required steps to protect its customers' data.
The agency is asserting that the firm violated a $12 million settlement from 2010 by lying about its protection protocols and failing to adopt stricter security measures.The FTC has asked the U.S. District Court for the District of Arizona to impose an order to require LifeLock to compensate all customers affected by the violation.
Jessica Rich, director of the FTC's Bureau of Consumer Protection, said in a Tuesday release, “It is essential that companies live up to their obligations under orders obtained by the FTC. If a company continues with practices that violate orders and harm consumers, we will act.”
