Discussion Topics
Customer Story: Global Insurer Replaced Legacy SOAR with Agentic Automation, Achieving <30-Seconds Incident Response
A global insurance and reinsurance provider managing billions in premiums replaced its legacy SOAR platforms with BlinkOps’ agentic automation. The legacy tools suffered from partial automation, poor integrations, and minimal vendor support – BlinkOps changed everything.
Results:
- Alert resolution times dropped from 10–15 minutes to 30–60 seconds
- Scaled from 5 to 30 automated security workflows – and still growing
- Freed up engineers for strategic projects like firewall upgrades and new security rollouts
- Enabled mobile-ready incident response — analysts can respond to alerts from their phones
- Drove cross-department adoption, with teams beyond security now exploring automation use cases
- Boosted team morale with an intuitive drag-and-drop interface that makes automation accessible to everyone
“BlinkOps is one of those things that I don’t dread the calls every week. It gets exciting: what else can we automate?” — Senior Security Engineer
Ready to break free from legacy SOAR limitations? See how BlinkOps can transform your security operations with agentic automation.
