The scheme is yet another recent example of phishing campaigns leveraging communication mediums outside of email to catch prospective victims off-guard. And it works in part because website operators that use chat features are not always diligently scanning uploaded files for malware.
Still struggling to manage the fallout from a ransomware attack that kicked off Friday, Kaseya was unable to relaunch the software-as-a-service VSA remote management product it took offline or provide a patch for its on-premises VSA customers Wednesday. But the company did release pre-patch instructions to prepare on-premises clients for the coming update.
A phishing campaign is taking advantage of Kaseya VSA customers eagerly awaiting a patch for the beleaguered remote monitoring and management application.
The decision to bring down SaaS severs as a precautionary measure while the company evaluated the full nature of the ransomware attacks is one that many security researchers endorse as a responsible maneuver, even if inconvenient for a segment of customers and partners.
A patch for on-premises customers of the VSA product that was the source of a widespread ransomware attack since Friday is currently going through testing and validation.
Microsoft CEO Satya Nadella has been a strong proponent for average users facing phishing scams, especially during the COVID-19 pandemic. Today’s columnist, Tony Pepper of Egress, writes about how people have become the new perimeter and they must be properly trained to spot phishing attacks.