We did not see much change in overall ease of use of this product. The installation has become a little more compact in terms of user interaction. The install wizard now integrates all necessary components on its own, so there is no need to go download SQL Express or other programs before an install. The user interface is basically the same as in previous versions, with the exception of some minor cosmetic changes, but it is still easy and intuitive to navigate. There is also slightly more automation added in this version, which makes tasks easier to complete.
We find this tool to be a solid performer in all areas of vulnerability management. Core Impact can be used to not only run vulnerability scans, but also to try to penetrate vulnerable machines with very targeted attacks. Beyond penetration testing, this product can also be used to conduct mock phishing attempts by sending a suspicious email to employees and reporting back which employees clicked the link in the email.
Documentation provided with Impact includes a user guide, located in the help menu, which provides a deep look at product features and functions, as well as many examples and screen shots. This guide is well-organized and includes many bookmarks for easy navigation.
Core Security offers full customer phone and email technical support available from 8:00 a.m. to 5:00 p.m. ET Monday through Friday, along with free start-up product/user training so customers can get the most out of the solution. The website also includes a support area with a knowledge base and support case submission forms.
At an annual cost of $30,000, this product may seem pricey on the surface, but we find that the amount of functionality, features and power of this product make it an excellent investment for medium all the way up to very large networks.