AI benefits/risks

5 ways to mount a strong defense in the AI era

AI agent data tools and workflow automation concept with businessman typing on laptop and interacting with digital process interface for artificial intelligence development, integration, productivity

COMMENTARY: When it comes to AI we’re not concerned that it has opened the door to an advanced wave of cyberattacks. The more pressing concern: it has made familiar attacks cheaper, more potent, more convincing, and far easier to scale than before.

But AI does not just enable attacks: it’s also being adopted within an organization's own security operations, software development practices, and business workflows, adding a new layer of cyber risk.

[SC Media Perspectives columns are written by a trusted community of SC Media cybersecurity subject matter experts. Read more Perspectives here.]

Discussions around AI-enabled attacks often revolve around AI-generated malware and sophisticated deepfake videos, largely because they bring about an element of novelty to existing attacks.

However, they aren’t always the most immediate security issues. AI has made familiar attack methods such as phishing, impersonation, fraud, and supplier detection harder to detect and easier to run at scale. That’s the problem that has been knocking on the door of most organizations. An analysis of breaches across 600 organizations globally found that 16% of incidents involved the attacker's use of AI, with AI-generated phishing or other AI-generated communication accounting for 37% of AI-driven attacks.

Offensive AI typically shows up in three different ways:

  • It becomes difficult to sift the fake from the real when it comes to phishing attacks. Spelling errors, awkward language, and poorly written messages no longer signal fake emails and messages. In the age of AI, these cues have become redundant. A fraudulent email today can be as polished, unique, specific, and personalized as the real deal.
  • Social engineering attacks are increasingly personal, aligning messages with a person’s role, specific responsibilities in the organization, and recent activities. AI can design messages that can look credible because they are contextual and drive a one-to-one dialogue.
  • Voice-based impersonation has become a popular ruse for attackers because it can be tailored to ongoing processes. They include payment approvals, executive instructions, vendor onboarding, and urgent requests for sensitive information.

In a post-AI cybersecurity world, security awareness has to transition from “spotting fakes” to ensuring employees leverage clearer verification processes for high-risk workflows. Communication that involves payment changes and executive requests should have guardrails such as trusted channels, callbacks, an approval hierarchy, and other checks that the organization deems appropriate.

If attackers use AI, why would defenders fall behind? Sixty-nine percent of cybersecurity professionals already use, test, or evaluate AI security tools. AI has been adopted for alert triage, log analysis, threat detection, monitoring, testing, and investigation. AI has lightened the load of security teams stretched thin, reducing manual work and accelerating pattern recognition.

But there’s a problem. AI adoption creates its own risk, with sensitive data being shared across poorly governed AI systems. AI tools are often integrated into security workflows before safe use policies are put in place and ownership is assigned. Very little attempt gets made to monitor them continuously.

This means while AI adoption happens at a breakneck speed, defensive AI needs these type of guardrails to keep up with the pace of adoption:

  • Comprehensive visibility into which AI tools are allowed, who can use them, and for what purpose.
  • Set data boundaries to prohibit information that should never be entered into public or insufficiently governed AI tools.
  • Integrate human-in-the-loop reviews to ensure close oversight for high-impact decisions.
  • Set clear guidelines for the software review of AI-generated code, including secure coding, dependency checks, and accountability.
  • Integrate a process of monitoring that helps explain AI output and actions, the data it accesses, and the people responsible.

We need to ensure AI adoption doesn’t come at the expense of risk exposure.

The rise of agentic AI adds another layer of potential risk. These AI systems don’t just answer questions but are capable of completing multi-step tasks, integrating with connected business systems, accessing internal data, and acting across workflows while pursuing a pre-determined goal. It’s important to see agentic AI as a privileged actor whose scope demands identity controls, access limits, monitoring, audit trails, and boundary-setting to avoid over-agency.

The changing role of the CISO

The CISO’s role today includes defending the ramparts against external AI-enabled attacks and ensuring safe AI use within the business. This doesn’t happen in isolation: it's a coordinated effort that involves all critical business teams, including procurement, legal, HR, software development, communications, finance, operations, and the board.

The CISO should ensure that AI governance isn’t confined to a security policy document that can influence buying decisions, employee behavior, software development best practices, data security, data handling, and incident response. AI governance should play a role in defining the organization's overarching security fabric. The core governance questions are straightforward: who approves AI tools, where is human judgment non-negotiable, and who's accountable when AI acts, fails, or exposes information?

We can no longer view AI security only through the lens of external attacks. Organizations also need to govern how AI gets used inside the business across security, software development, data handling, and daily workflows. Organizations that get this balance right will reduce exposure, respond faster, and adopt AI without letting governance fall behind.

Steve Durbin, chief executive, Information Security Forum

SC Media Perspectives columns are written by a trusted community of SC Media cybersecurity subject matter experts. Each contribution has a goal of bringing a unique voice to important cybersecurity topics. Content strives to be of the highest quality, objective and non-commercial.

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