2023 SC Awards Finalists: Best Managed Detection and Response Service

Arctic Wolf’s cloud-based Managed Detection and Response (MDR) was designed to address the challenges and cost-prohibitive nature of building an in-house security operations center (SOC) for organizations. The service optimizes existing IT and security tools, offers 24/7 monitoring, threat hunting, and triage, and gives strategic recommendations to strengthen cybersecurity posture. Arctic Wolf MDR helps organizations achieve top security outcomes at a fraction of the cost of an on-premises SOC. It reduces alert fatigue by filtering down billions of security events to an average of one to two actionable tickets per week. Leading features include the Concierge Security Team, the Arctic Wolf Security Operations Warranty, and the Arctic Wolf Security Operations Cloud. Arctic Wolf’s predictable pricing model, based on users and servers protected, ensures accurate budgeting and cost efficiency. Arctic Wolf has been recognized as the fastest-growing MDR provider and second overall in terms of market share by Gartner’s 2021 report.

CrowdStrike Falcon Complete managed detection and response (MDR) offers advanced protection across endpoints, identities, and cloud workloads. It combines the CrowdStrike Falcon platform with a team of top threat hunting analysts to deliver end-to-end incident response for customers. Leading advantages of Falcon Complete include fast time-to-value, 24/7 global protection, expert management, and a $1 million breach prevention warranty. The product features a results-focused MDR approach, embedded threat intelligence, proactive human threat hunting, and industry recognition. CrowdStrike Falcon Complete’s cloud-native architecture allows for scalable deployments and a strong ROI. A Forrester Total Economic Impact report found that the product effectively eliminates the workload of managing endpoint alerts, freeing up security teams to focus on strategic initiatives.

Deepwatch’s cloud-based Managed Detection and Response (MDR) aims to help companies address cybersecurity challenges such as threat visibility, containment, ransomware, and 24/7/365 coverage. Built on the Deepwatch SecOps Platform, the MDR service incorporates curated threat intelligence, malware analysis, and contextual threat analytics. Deepwatch MDR promised to reduce alert noise by 98%, saves money, and extends customer teams with dedicated experts. Organizations using Deepwatch MDR experience rapid ROI with cost savings by not having to invest in additional technology or staff. The platform also offers improvements in security maturity, with customers experiencing a more than 40% increase on average each year. Other leading features include accurate threat detection, and a team of experts available 24/7/365. Deepwatch MDR is scalable, with a total cost of ownership determined by the company’s number of employees. According to Gartner Research, more than 50% of organizations are predicted to adopt some level of MDR service by 2025.

Managed Detection and Response (MDR) from eSentire was designed to combat the growing number of cyberthreats faced by organizations using hybrid IT and cloud environments. The company’s multi-signal approach incorporates network, cloud, log, endpoint, and insider threat signals to detect and disrupt threats, boasting a Mean Time to Contain of under 15 minutes. eSentire ‘s offers extensive signal visibility, threat-hunting capabilities, patented machine learning, and AI pattern recognition. With an average customer spend of $150,000 for eSentire MDR, eSentire claims that businesses benefit from a 9:1 return on investment, saving 48 hours of downtime per incident and over $1 million annually in downtime revenue impacts. The subscription-based model offers scalability and customization, allowing clients to pay for only the services they require. By focusing on rapid threat detection and response, eSentire helps its customers meet and surpass corporate budgetary expectations.

Secureworks Taegis ManagedXDR addresses the growing complexity of cybersecurity challenges, such as expanding attack surfaces, increasing attack impacts, and a global cybersecurity skills shortage. Taegis ManagedXDR delivers risk reduction, improved security maturity, and high ROI with lower TCO, maximizing customers’ existing infrastructure. Leading advantages include strong detection, responses in under 90 seconds, an open platform with hundreds of integrations, security posture reviews, and high ROI with customers reporting a 5-10% decrease in cyber insurance rates. Secureworks bases its pricing for Taegis ManagedXDR on a tiered model determined by the number of customer endpoints. The product includes 12 months of data storage, self-onboarding, and monthly threat hunting. Secureworks fully manages the platform, delivering continuous updates and configurations. Taegis ManagedXDR offers a holistic, cost-effective product that delivers more value than traditional security options such as SIEM, EDR, and SOAR technologies.