Lisa Tetrault has spent her career strengthening how organizations deliver security operations on a global scale.
As senior vice president of security services at Arctic Wolf, she leads a team of more than 1,100 analysts and has guided the company’s expansion into Ireland, Japan, and Singapore, building one of the largest commercial security operations centers in the world.
Under her leadership, Arctic Wolf has refined everything from triage processes and ticket routing to analyst training and specialized SOC playbooks — efforts that ensure customers “receive the right alerts at the right time, with the key context they need to stop threats and stay secure,” Tetrault says.
Tetrault’s decades of experience and lasting contributions to global security services have earned her recognition as a Cyber Veteran in SC Media’s 2025 Women in IT Security program.
Building a culture of growth and accountability
Inside Arctic Wolf, Tetrault emphasizes culture and talent as much as tooling.
“I am most proud of building and sustaining a culture that ‘owns the outcome’ for our customers, one rooted in accountability, collaboration, and a shared passion for protection,” she says.
Her approach includes cultivating talent from both traditional and nontraditional backgrounds, supported by internship and regional growth programs that help the organization continue to evolve.
She draws experience from her own diverse professional background, including roles from compliance to incident management to her current position in security operations leadership.
“Often, we learn as much from the roles that don’t fit as we do from ones that do,” she explains.
Tetrault says those experiences continue to shape how she leads — constantly re-evaluating her approach, amplifying diverse voices, and creating space for others to find their own path in the field.
Championing inclusion and community
Tetrault entered the industry at a time when there were far fewer women in technical or leadership positions, a gap that continues to shape her commitment to inclusion today.
Within Arctic Wolf, she supports Pack Unity, the company’s network of employee-led resource groups, including Women Transforming Tech, Proud Wolves and the Black Pack EmployeeAlliance. These groups focus on empowerment, allyship, and visibility, helping to ensure that every team member feels seen and supported.
Beyond the company, Tetrault serves as vice president of WiCyS Ontario and regularly shares her insights at events such as SiberX Women in Cyber, Toronto Metropolitan University’s Emerging Leaders in Cyber initiative, and the University of Texas at San Antonio’s Distinguished Lecture Series for Cyber and Analytics.
She was also named one of IT World Canada’s Top Women in Cybersecurity and serves as an advisor to Rogers Cybersecure Catalyst, supporting the development of future security leaders.
“The awareness, allyship, and opportunity that exist in cybersecurity today are unlike anything I experienced twenty years ago,” Tetrault says. “My focus now is on giving back — mentoring others, championing inclusion, enabling allies, and helping create the opportunities and communities that did not exist when I began my journey.”
Anticipating the next evolution of security operations
Looking ahead, Tetrault sees the industry moving toward what she calls platformization: a shift from fragmented toolsets to unified platforms that streamline visibility and accelerate response.
At Arctic Wolf, that evolution is embodied in the company’s Aurora Platform, which ingests trillions of security observations weekly and underpins offerings such as Endpoint Security, Managed Detection and Response, Managed Risk, Managed Security Awareness, and Incident Response.
For Tetrault, the challenge is not just scaling technology but scaling the people and processes behind it. Her focus remains on delivering positive outcomes for customers while preparing global SOC teams for the next generation of threats.
“Protecting customers and delighting them in the process means always staying ahead of what’s next,” she says.
