Dropzone AI

Principal Product Marketing Manager

Tyler dropzone headshot

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<p>For MSSPs, growth comes with a catch: clients want customization and consistent quality, but analyst capacity remains finite. Human-led investigations introduce variability—speed and quality depend on who’s on shift, how tired they are, and how much they know about the environment. And every client brings its own unique tool stack, making scale even harder. Paul Marco is a veteran Cybersecurity Operations leader and has faced these same challenges from both sides of the industry, as the internal corporate sponsor hiring MSSPs to provide MSSP services to Fortune 500 clients, as well as the provider of these same services to his clients. Dropzone AI SOC analysts have allowed Paul’s team to deliver highly customized MDR services at scale. They’ve automated 100% of initial alert triage, cut validation time down to minutes and achieved consistent, investigations across environments. In this live, interactive webcast, MSSP Alert will host TALAS and Dropzone AI to explore how AI SOC analysts are transforming MSSP service delivery—enabling scale without sacrificing quality, improving MTTR, and unlocking new opportunities for differentiation.</p>
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<p>You’ll Learn:</p>
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<li>How MSSPs use AI SOC analysts to balance deep customization with scale</li>
<li>Why consistency in investigations builds client trust — regardless of who’s on shift</li>
<li>How automation accelerates MTTR, reducing detection-to-containment to minutes</li>
<li>Ways MSSPs can expand service capacity without expanding headcount</li>
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Tyson Supasatit

Tyson Supasatit