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Technology innovation across IT and security continues at a rapid pace, with new platforms promising better visibility, automation, and threat detection. But for MSPs and MSSPs alike, the challenge isn’t access to tools—it’s choosing the right ones that improve operations without adding unnecessary complexity.



In this session, experienced service providers share how they evaluate, integrate, and optimize the technologies that power their businesses today. From core security platforms to automation and service delivery tools, they’ll break down what actually enables scalable growth—and what ends up slowing teams down.
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You&#8217;ll learn
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<li>Which SIEM, XDR, RMM, and orchestration platforms leading MSPs and MSSPs are using at scale, and which ones they&#8217;ve moved away from</li>
<li>How service providers are consolidating tools across IT and security to reduce sprawl and improve operational efficiency</li>
<li>What automation and workflow technologies actually reduce technician and analyst workload across service delivery</li>
<li>How to balance security depth with operational simplicity when building a modern stack</li>
<li>How MSPs and MSSPs evaluate new tools, vendors, and platforms—and decide what earns a place in their stack</li>
<li>And more</li>
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Philip de Souza

Philip de Souza