CyberRisk Alliance

Publisher & Content Director

Michael Siggins Final Headshot

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The pressure on security and service providers hasn’t changed, but the scale has. More endpoints, more alerts, more tickets, and customers who expect faster answers and fewer outages. Headcount alone can’t solve that.



AI-driven automation is starting to absorb that workload in meaningful ways. For MSSPs, that means faster alert triage and investigation. For MSPs, it shows up in endpoint management, ticket resolution, and catching issues before they escalate into client calls. The underlying goal is the same across both: handle more, with the same team.



That’s achievable. But it doesn’t happen by enabling AI features and walking away. It requires clean data, workflows designed around automation, and a clear view of where human judgment still needs to be in the loop.



This webcast cuts through the noise and gets into how MSPs and MSSPs are actually putting AI to work today, what’s required to do it well, and what tends to go wrong when those conditions aren’t in place.
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What you&#8217;ll learn:
<ul>
<li>What AI can realistically do today, and where its limits are</li>
<li>How to use automation to scale services without increasing costs</li>
<li>Why data management is central to AI performance, not just a backend concern</li>
<li>The security and operational risks worth watching, and how to manage them</li>
<li>Where to start and how to expand AI use as confidence builds</li>
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This session is for security and service providers who want to move past the hype and build AI into their operations in a way that actually holds up.

MSSP

Webcast

AI for MSSPs: Everything you need to know to thrive in 2026

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Cybersecurity is a shared responsibility, and as threats grow more complex, the industry is embracing more accessible, AI-driven, and collaborative defenses. 



In this session, Jessica Reece of Sophos and Michael Siggins of MSSP Alert discusses the democratization of cybersecurity and the vital role MSSPs play in protecting underserved SMB and mid-market organizations. They explore how AI, automation, and open platforms are reshaping security operations, helping providers improve efficiency, lower costs, and deliver measurable outcomes. 



Watch this timely conversation to see how collaboration and innovation are redefining cybersecurity for providers and customers alike. 
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You’ll learn:
<ul>
<li>How MSSPs can demonstrate value and improve margins</li>
<li>The role of AI, automation, and shared intelligence in modern security</li>
<li>Why supply chain risk and SMB vulnerability are driving new models</li>
<li>How Sophos supports MSSPs through innovative platforms and partnerships</li>
</ul>

Security Management

The Democratization of Cybersecurity

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Technology innovation across IT and security continues at a rapid pace, with new platforms promising better visibility, automation, and threat detection. But for MSPs and MSSPs alike, the challenge isn’t access to tools—it’s choosing the right ones that improve operations without adding unnecessary complexity.



In this session, experienced service providers share how they evaluate, integrate, and optimize the technologies that power their businesses today. From core security platforms to automation and service delivery tools, they’ll break down what actually enables scalable growth—and what ends up slowing teams down.
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You&#8217;ll learn
<ul>
<li>Which SIEM, XDR, RMM, and orchestration platforms leading MSPs and MSSPs are using at scale, and which ones they&#8217;ve moved away from</li>
<li>How service providers are consolidating tools across IT and security to reduce sprawl and improve operational efficiency</li>
<li>What automation and workflow technologies actually reduce technician and analyst workload across service delivery</li>
<li>How to balance security depth with operational simplicity when building a modern stack</li>
<li>How MSPs and MSSPs evaluate new tools, vendors, and platforms—and decide what earns a place in their stack</li>
<li>And more</li>
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