BleepingComputer reports that major U.S. trucking and fleet management software provider ORBCOMM had its FleetManager solution and Blue Tree product line compromised by a ransomware attack on Sept. 6, which resulted in service outages that prevented inventory tracking and Blue Tree Electronic Logging Device usage across some of the largest freight transportation firms across the U.S.
No other systems and service offerings were impacted by the incident, according to ORBCOMM Vice President of Corporate Communications Michelle Ferris, who noted that aside from enlisting third-party cybersecurity experts to investigate the attack, the company has already moved to inform impacted individuals.
With the ransomware attack forcing truckers to utilize paper logs, which could only be used for eight days in a month, the U.S. Federal Motor Carrier Safety Administration has already allowed such logging until ORBCOMM completes the restoration of its service not later than Sept. 29.
The threat actors behind the attack are still unknown.
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Investigation into the incident is already underway, according to Van Wagner, which has already offered a year's worth of complimentary theft protection services to impacted persons while emphasizing the implementation of additional security measures across its IT infrastructure to avoid future intrusions.
Attackers who infiltrated its systems from June 29 to July 18 were able to compromise some system files, which included individuals' names, financial details, and Social Security numbers, with the stolen data differing from person to person.